Finally managed to cancel the Alipay digital certificate - Bits of Life - Discoverer's Blog

I previously applied for a digital certificate on Alipay, but later lost the certificate. Now I want to buy things online, but found that Alipay is not working. It must require the cancellation of the digital certificate. So, the day before yesterday I filled out an application and sent them an email. Today when I opened my mailbox, I found that I received a reply from them yesterday. The speed was pretty fast. However, the cancellation process was not so smooth. Each time I clicked on the link to cancel the certificate, I entered the authentication number, which is the ID card number, according to their requirements, but it prompted that I have no right to use this function. This made me think that I might have filled in the wrong ID card number during certification, but if I filled it out wrong, how could I pass the certification?

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