In an organization or a business, a manager is not the boss. He is the intermediate level between the boss and employees. An excellent manager should have good personal qualities and the ability to motivate employees to work as a team. Therefore, there are certain etiquette requirements for him:
He should have good personal cultivation and a broad mind.
As the saying goes, "A Buddha needs gold decoration, and a person needs clothing." Most people judge a book by its cover, so as a manager, you must have a decent set of clothes.
Don't be arrogant and take all the credit, but attribute achievements to the group. Don't be complacent because of your current status and fame, thinking you're better than others. On the contrary, you should attribute the department's success to everyone's efforts. This will make you gain the love and respect of your subordinates. Besides, you should bravely take responsibility for the group. When things go wrong, don't shirk responsibility in front of senior managers.
Be approachable to subordinate employees. If a manager cannot get the cooperation of subordinates, he cannot effectively complete the department tasks. Being approachable can get the support of subordinates. It's better to be overly generous than overly stingy. For example, when eating with colleagues, it's necessary to pay the bill first.
Develop good telephone conversation etiquette, such as using your own phone; the conversation time should not be too long, don't talk endlessly, and never make personal calls during working hours. When a guest is already sitting in the office, generally, you should not answer the phone anymore. If the person you're talking to is very busy, pay attention to saving his time. Don't lose your temper on the phone. When you dial the wrong number, say sorry.
Keep your promises. If you say it, you must do it. For incoming calls, you must reply within 24 hours, or at least have someone else handle it.
When a guest walks into the office, whether they are an elder or a peer, you should stand up to greet them to show respect. Master the etiquette of introduction, introduce men to women, and introduce those of lower rank or status to those of higher rank or status.
Absolutely do not require subordinates to follow a rule that you yourself do not follow.