Changsha News - The other day, citizen Huang Pingguo filed a lawsuit against the R&L Supermarket on Mawangdui Road, accusing the supermarket of overcharging him by four cents and hoping that the supermarket would refund these four cents to him. In the morning of the same day, the Furong District Court had accepted this case.
Subsequently, the reporter bought a pack of rice noodles at the RT-Mart Supermarket Hongyuan Road branch. The electronic price tag for the rice noodles was 2.49 yuan, but when paying, the receipt showed a price of 2.4 yuan. The reporter gave the cashier 2.5 yuan, and the cashier returned 1 jiao (0.1 yuan). Then, the reporter bought a bunch of spinach at the Walmart Supermarket Wanjiayi branch. The electronic price tag for the spinach was 5.95 yuan, but when paying, the receipt showed a price of 5.9 yuan. The reporter gave the cashier 6 yuan, and the cashier returned 1 jiao. A staff member at the Walmart service counter said that their checkout system is maintained by specialists and does not account for values in units smaller than a fen (cent).
The reporter then interviewed the Changsha Price Bureau. An officer from the Goods Department stated that the Price Bureau only has the regulation that "all goods must be clearly priced," but there are no detailed regulations regarding how supermarkets handle charges below the fen level. It was also mentioned that fen coins generally circulate more in banks rather than in the market, and they are rarely seen on the streets of Changsha.
In response, lawyer Li Jian from Hunan Wanhelaw Firm stated that according to relevant regulations such as the "RMB Management Regulations," no unit or individual shall obstruct the circulation of RMB. Therefore, in this case, the business unit is suspected of hindering and discriminating against the circulation of RMB's fen coins. From an individual consumer perspective, this also violates the fair transaction provisions of the "Consumer Rights Protection Law." However, objectively speaking, if consumers insist on receiving exact change, merchants would rarely refuse to provide fen coins. Lawyer Li Jian further stated that although this individual case may not have significant implications, its role in warning merchants to respect consumer rights is profound and enduring, which should be acknowledged positively. The reporter is Liu Yang.
On February 16, Huang Pingguo bought a pack of goji berries at the R&L Supermarket on Mawangdui Road. The price of the goji berries was 5.56 yuan, but the supermarket charged him 5.6 yuan during checkout, overcharging him by four cents. Huang Pingguo felt that the supermarket had no right to overcharge him by these four cents, so he filed a lawsuit against the supermarket at the Furong District Court the other day, which was immediately accepted. Huang Pingguo stated that he only requests the R&L Supermarket to refund the overcharged four cents. Regarding the significance of this lawsuit, Huang Pingguo said: "Some people question whether I am wasting judicial resources, but the meaning of my lawsuit is not about these four cents. I believe that the court's acceptance of the case represents progress in the judiciary."
Yesterday, the reporter visited the R&L Supermarket branch on Mawangdui Road. The store manager, Mr. Liu, stated that prices involving fen usually occur with items that need to be weighed. After weighing, the electronic price tag machine automatically assigns the price. For such items, the supermarket's checkout system defaults to rounding off to the nearest whole number. Regarding the fact that Huang Pingguo sued the supermarket, Manager Liu said he was unaware of it. "Currently, the supermarket has received no complaints, nor has it received any court summons," he added.
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