A hotel in the Xincheng District was recently caught by the industrial and commercial department for providing consumers with substandard goods. According to relevant provisions of the "Product Quality Law of the People's Republic of China," the hotel was ordered to immediately stop using the substandard products and received administrative punishment. Law enforcement officers reminded the general public that if they encounter similar situations in the future, they should promptly call "12315" to file a complaint.
It is understood that the law enforcement officers of the Xincheng District Industry and Commerce Bureau found during a routine market inspection that the bed sheets, pillowcases, towels, and bath towels used by a hotel in the jurisdiction were suspected of being substandard. To ensure the accuracy of the inspection, they commissioned the Inner Mongolia Autonomous Region Product Quality Inspection Institute to inspect these items. The results showed that the bed sheets, pillowcases, towels, and bath towels used by the hotel were all substandard products, suspected of providing consumers with substandard goods.
As an introduction, as part of the hotel service industry, the above-mentioned products are not within the sales scope but are provided for consumer use. However, providing substandard products can harm the physical and mental health of consumers.
In Sanya Shizhi Hotel, the plastic manhole cover broke under a tourist's weight, causing injury. We explicitly demanded compensation, but the hotel ignored it. Using plastic as a manhole cover is extremely rare nationwide and shows extreme irresponsibility towards tourists' safety! If even the safety of tourists cannot be guaranteed, how can we talk about building an international tourism island? That would bring shame internationally!
We have taken photos as evidence! If it is not properly handled, we will continue to complain!
More seriously, we were not the first ones to fall through. Not far from where we stepped on the broken cover, there was another one that had been broken by someone else! There are many elderly people and children in the hotel every day. Fortunately, this time it was a young man who fell in and managed to make protective movements at the last moment, avoiding greater harm. If it had been an elderly person, the consequences would have been unimaginable! We were part of a tour group, and the injury completely affected the next two days of our itinerary. Now back home, the wound has not yet healed, which clearly shows what kind of hotel Shizhi Hotel is! Businesses should not only focus on making money but also have social responsibility and morality!