Early Report - Can the service industry accommodate all requests, even those for food delivery personnel? "Big glasses, long eyelashes handsome guy," "pleasant-looking," "handsome guy with dimples"... Recently, some netizens have launched a fierce "challenge" against the fast-food delivery service industry, focusing on the attractiveness of the "food delivery guys."
Netizen post: "Handsome guy delivers meal" and it actually happened
The Spring Festival holiday has not yet ended, but the delivery industry, led by KFC, has been pushed to the forefront. Many Weibo netizens across the country have shown their accumulated "delivery receipts," testing KFC's "designated services" from various angles.
In early February, a Weibo post by the netizen "bosnia_我是考攻" was retweeted tens of thousands of times and received nearly 5000 responses. According to this netizen, while placing an order, they made a "special request" — "No invoice needed, nine-chen drink with ice, and the delivery guy must be handsome." Originally just a whimsical "strict" requirement, but surprisingly, when the delivery time came, there was indeed a "big-eyed, round-eyed, fair-skinned, tall, and slim delivery guy." The netizen was both surprised and delighted, stating that they were almost laughing themselves into paralysis. "And this delivery guy shyly covered his face with his hand, pointing at the receipt’s requirements and saying, 'This... this... me... are you satisfied?'"
Most amazingly, ten minutes later, the netizen received a confirmation call from KFC asking, "(Meal) quantity and quality all good, right? Was the kid who delivered your meal pretty enough?"
Once the news broke, most netizens expressed that it was "too funny," "very fun," and that KFC was "acting cute" (generally understood as deliberately making cute actions or remarks to please others), which also sparked many netizens' interest in trying it out. According to incomplete statistics, the number of similar delivery receipts displayed online by netizens suddenly surged to nearly 30, featuring various types of handsome guys.
Besides "handsome delivery guys," during the heated verbal battle between Han Han and Fang Zhouzi, another netizen posted a photo: A new sign hung outside a KFC store read, "Our shop assistants offer proof-writing services, purchase a family bucket and receive a free surveillance video CD, welcome young writers to come and write here." Once the photo was released, it was enthusiastically shared by various young people, giving netizens watching the verbal battle a new source of entertainment.
At the same time, however, some netizens questioned: "Is this a Weibo marketing strategy by KFC? Using this method to indirectly give KFC a 'plus'?"
Official response: "Only normal meal delivery requests are accepted"
On February 3rd, KFC's official Weibo responded to the incident. This statement said, "KFC riders work very hard, they are our XDJM (siblings). Please treat them kindly as we do. Let me add one more thing, KFC only accepts normal meal delivery requests, other requests will not be provided. I believe everyone can understand." In other words, the customers playing around with "designated handsome guy" services should "stop." As a result, netizen "Jenny" jokingly remarked, "(Designated handsome delivery service) limited supply, stop once sold out"; some netizens believed, "Isn't this entertaining the public? There is no malice."
During interviews, reporters learned that the operations department of Zhejiang KFC Catering Co., Ltd. had not yet received large-scale orders with such requirements, "Generally, customers' special requirements regarding orders are still related to the food itself and customer habits. For example, whether to add ice to drinks, no change available, etc." Regarding such "special requirements," insiders in the delivery industry generally expressed "difficulty," considering it a "tricky issue," "only within the scope of what can be done, try to meet customer requests, of course, unreasonable requests will not be accommodated."
Regarding the "KFC provides writing proof" photo posted by netizens, KFC's official Weibo also responded, indicating that the picture was PS-ed by netizens, and KFC stores do not offer this service: "Providing writing proof is not KFC's forte, sorry to disappoint everyone. Thank you to those who helped promote KFC by editing pictures, you've worked hard."
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