Many car owners buy phone auto insurance. Will the coverage scope and claims be affected? An insider from an insurance company revealed that phone auto insurance is the same as regular auto insurance, with consistent coverage scope and claims procedures. Moreover, some companies operating phone auto insurance also provide a service to collect claims materials on behalf of phone auto insurance users.
Japanese car rates have not increased.
Two certificate terms should be noted for claims.
Some car owners do not receive compensation after an accident because their driver's license has not been reviewed on time. "Currently, all major insurance companies are looking for solutions. Ping An Phone Auto Insurance has launched a two-certificate reminder service, reminding car owners via text message to pay attention to the validity period of their driver's license and vehicle registration certificate," said a relevant person in charge of Ping An Phone Auto Insurance. "As long as the car owner provides accurate information about the two certificates and contact details, we will remind them through text messages and customer service calls." In addition, car owners should not stop renewing their insurance just because they did not make a claim in the previous year. Ping An Phone Auto Insurance reminds car owners that if they let their insurance lapse, they will need to have their car re-inspected when renewing, increasing the complexity of the application process. The telesales staff will notify customers 45 days in advance about the renewal amount and date.