10 Online Mall Customer Service Systems

In online marketing, building an interactive communication platform between a website and its users is a very important aspect of online marketing customer management! For online malls, a practical, efficient, and smooth customer service system is the key to enhancing user experience on the website, and also an effective tool for increasing the conversion rate of online marketing traffic. Website users can establish a dialogue channel with the site through the customer service system: they can instantly understand product, price information, or leave feedback. As a website, you can receive customer feedback in the first time via the customer service system, then respond promptly, not missing any potential business opportunities, effectively improving the promotional effect and sales volume of the website. Below is a summary of 10 commonly used customer service systems for Chinese online malls.