V5SHOP Customer Service Tool is a fully-featured online chat consultation software. Through web page online chat, users just need to open the webpage to achieve chat consultation, making the purchasing consultation process simpler and more convenient, with instant communication, without downloading any client or software package.
In fierce website competition, capturing visitors and improving user conversion rate is crucial. The multiple functions of the online customer service tool help you reach out to users when their purchasing desire is strong, reinforcing their intention to buy.
This achieves winning potential customers, increasing online sales; improving customer service quality and reducing customer service costs; enhancing customer satisfaction and response rate.
http://www.v5shop.com.cn/vpro_member.asp can be freely downloaded and used.