When purchasing products, it's important to choose the right brand. Similarly, when selecting online merchants, you should also consider their "brand," which in this context refers to their reputation. The higher the merchant's credit rating, the better, but beware of ratings that have been artificially "brushed" or inflated.
Many reputable furniture and building materials brands have their own online stores, and these tend to be more trustworthy. On the other hand, lesser-known small merchants may not be as reliable. Additionally, online merchants that also have physical stores generally have more resources. Not only can they restock orders at any time, but customers can also view the goods in person, making these merchants clearly more credible.