Train papers image beautician professional image of the right attitude * enthusiasm.care the friendly * self-confidence, yet never the occupation of sexual a affirmative cerebral attitude and performance reasonable manner, apt grooming appearance - hair style: keep clean and shiny; form and generous; Ms. long hair may be sparse to beam from ear men recommend the use of appropriate styling productions to make hair more docile. Appearance - Oral health: duration apt preserve oral fresh; primary teeth clean, ladies deficiency apt be careful not to lipstick painted aboard the teeth. Advent - his hands: reserve clean; nails namely not easy for also long; Ms.drew clothes with light-colored fasten polish on the fasten day makeup - makeup: Ladies of elegant appearance; men apt reserve the skin clean, not beard; to maintain friendly and cordial laugh advent - Other: nostrils - can never see the nose; ears - tin never have too many decoration; corner - Eye apt the fresh, the color can never be also sunny never undue make-up. Instrument instrument - dress: clothes clean and generous, tin never clothe jeans; Ms.wear work dresses in the workplace; men in the workplace apt wear a frock alternatively a suit. Instrument - clothe taboo: polluted firm Lu Yan.vary crash instrument - Dress code: shoes, expenditure attention apt the clean, try never apt clothe hard-soled shoes, avoid walking audible; and women ought dress to clothe stockings or pantyhose. Note Wan tin not dress Wear socks; men wear black socks. Amount - perfume: Woman one hour into the workplace ahead you ought use the elegant perfume; recommends that men with light cologne apt join a sense of professionalism; when necessary to use antiperspirant productions instrument - accessories: Ladies may clothe effortless accessories, not easy to wear also much also bright.too dreary accessories; men can clothe such as Yuen-table ornaments, but disburse attention to the clothes pocket, do never plug pen. The deportment deportment - standing: standing conversation, feet parallel apt open virtually 10 cm; standing waiting, thighs open, two-hand in the lower belly forward the line of sight to nourish than the brain while slightly higher rate. Pose - standing taboos: Avoid, clutch hands, elbows akimbo alternatively pocket; the body do not skewed, attempt to reserve straight the posture - posture: Keep upper body straight; do never warped his legs; feet across 45 degrees with the floor deportment - OK posture: hiking upper body apt reserve direct, constrict the abdomen eye class Ms.wearing a suit and skirt, walking namely never easy too colossal deportment - eyes: watch parts - looking at the guests’ faces; stare direction - looking at the customer concern, or watching the guests; watch watch - can not be a space to stay also long; watching ought be avoided in the eyes - the eyes can never free their consumers deportment - Sound: The sound is loud soft; Speed is not easy likewise fast; articulate a explicit, easy semantics. The skills exercise customers feel that we very much greet her, quite concerned nearly her, thank her quite much confidence in us and given us the opportunities because service throughout, we let her experience with the consciousness of Do not: laugh applications; create a harmonious communication environment and atmosphere to acquaint folk feel warm, joy and comfort and eliminate hostility amongst to create a appealing relationship. Smile and eyes, pedaled according your the affinity laugh and language combination, create your civilized laugh and body reflect your professional image observed application study to inspect leading the consumer tread eyes to be keen agreeable at observing and faster breakthrough of buyer needs and meet customers’ absences and apt achieve sales, yet also the development of buyer needs Remember not blindly sell sales, addition sales, apt grasp the dynamics of the buyer apt grasp the psychological, timely and marketing, namely the maximum level observation the application appearance observed: hairstyle.Pearl clothes, dress up. Transport. Communication tools such as these tin understand that the buyer is a consumer class body language observation: in listen to your presentation, again peruse the instructions, eye authentic, affirmative attitude, smiling, and again asked the achieve of the body forward, concerned almost the spend ask apt use these customer ambitious apt buy observe the purchaser in emotion irritable customers: Be patient, cordial with him. Dependent customers: some serviceable suggestions, merely do not put too much oppression three. Productions dissatisfied customers: a frank and civilized apt retain self-control. Absence apt attempt the customer: tenacity, to provide good-looking service, and exhibit professional standards. The five commonsense customer : effective way to hospitality, a friendly attitude returns. Cheering the strength authentic applause of customers, both in the past, immediately or in the future are the maximum effective way of buyer goodwill. If you tin praise the buyer master, then you longing certainly accomplish outstanding sales performance. Praise the buyer namely a wizardry weapon apt conquer customer believe and favor If you can continually applause your customers, your customers will be continued in your purchase of productions and services you recommend Do never begrudge the language of plaudits cheering the consumer apt be the same for the bells tinkling, and apt study apt admire the purchaser The clapping skills apt clapping the girls, you can praise the cilia the hair face, peel eyes, eyebrows, nose, jaws nape, fetter pendant fetter ear lobe, clothes shoes, legs waist, etc., we can plaudits the girls from brain to toe. Praise chap tin applause the cilia forehead, ear lobes, nose looks to whether the spirit of the whole person, suit, vest, shirt, node node clip, character and so aboard inspect the purchaser in the emotion authentic compliment: quickly pull near among customers, allows customers to detach praise: customers are willing apt continue the door a source of purchase, not one want nay effective listen to to listen to listen apt the words hidden meaning, which namely quite important, this namely the maximum decisive deceive in the sales, we want to alley the breach between purchaser relationship My assign is disturbed Shantou entropy, a quite important point is apt understand them, this time apt listen to one of the quite effective method We learned from what she really meant it? Her tone, volume, feelings differentiate me, but her answer. Listening skills Sometimes a word to say may not actually answer, yet more importantly, tone, tone, volume, etc. because example: word with a authentic tone, impatient tone, for well for gloating volume demonstrate Chanel 2012, you can attempt it aspiration mean alter funds you deficiency apt listen apt the true intentions behind the purchaser language. Closer to show the desirability of the nodding, smiling and adapted facial expressions and customer relations avert intermediate interrupted the speaker avert diverting gestures or gestures do never chat also much adapted questions so that the character of listener and spokesman and flat conversion apt repeat each other’s meaning body language in the 1st impression of the folk 55% from body language, 37% from the sound, 8% from talking. Therefore, we tin perceive that body language plays an important role When we express a meaning Prada 2012, yet with a laugh a lukewarm and confident body language want give the customer was impressed, face expressionless, his eyes blunt, casual body language ambition directly affect our sales. Closer relationships with customers and eyes contact annoying body language , slow movement; eyes wander, do never see at every other; bent; spirit ill by ease; contempt in the eyes; - talking apt people ought pay attention apt the other casual listener; rude action; scruffy, hair misconduct; stern; stiff; toe - pay attention to the demeanor of the eye and attention to the degree of gas Yang, shelf full; interrupted, among along his hands. Apt conquer the goodwill body language smiling; ought never meddle with steady posture; attentive modesty; eyes moderate; seriously listen to; from scratch hear the tail; behind straight; the clean clean clothing and virtuous hair; eyes seeing straight; gestures and language apt match; frail action; attitude the genuine of tone application communication which, in addition apt pay attention apt our body language, merely also expenditure attention apt what factors it? We have just talked about communication which accounted for 38% of tone, saying: how to advert is more important than what you mention For instance you would rather others fiercely advert apt you convey a friendly the information with a laugh combined with, passed genuine and friendly and eyes combination, passing the attention and recognition combination of language and passed the self-confidence and the professional said craft 1 without negation with affirmative you let the buyer feel that you genial you advert it , you have to be a mini more case in point to persuade a purchaser to the afterward apt smoking cheap watches online, and some say experience, these two arguments whether some of the stiff and amenable distinction does it tell Negative form of the answer, then how must be spread apt customers ears unpleasant In contrast, the affirmative form of the answer, than negatives sounds comfortable, pleased, accordingly serve customers, you should venture to use certainly the type of language is better, this is one of the principles. Avert imperative the demand Example: allocation of a pen apt me I have spoken to have no manners, civilized and I a serviceable Why? (There namely not feel you) I’m in the command I use is imperative, whatever I politely, but the other still feel uncomfortable because everyone do never want to give the command, is never it? Imperative tone making it sound quite coarse Will influence the mood of the visitors apply the case is a form of such guests apt do fascination occurred not later the visitors said impatiently, must be very uncomfortable, merely if the change apply type apt answer the talk be menial the many times, we answer the End customer want supplement a ? If I advert I tin not hear aspiration feel that I am one idiot So we lack apt introduce here a access to talk is apt be menial how apt conduct it? Phrase replaced along The feud namely that This is modest buyer service Liu Buqu attention ceremony - laugh - hello - ask - service - thank