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Editorial Note: Online governance is a necessity of the times and a trend. Recently, Guangxi has issued the "Provisional Regulations on Responding to Netizen Messages on People's Daily Online," establishing a fixed mechanism for responding to netizens' messages on People's Daily Online. It requires holding 1-2 work coordination meetings per quarter and coordinating at least one centralized response to netizens' messages per quarter. Special cases should be responded to promptly.
Nowadays, how are the responses from various cities and departments in Guangxi progressing? Our website is continuously paying attention, categorizing them, and publishing updates in a timely manner.
The capital city of Zhuang Autonomous Region, Nanning, has become the city with the most replies to netizens' messages on People's Daily Online in Guangxi. Our website has compiled Mayor Huang Fangfang of Nanning's responses to netizens' messages on People's Daily Online, covering a wide range of topics from urban planning to daily life safety hazards. We invite netizens to pay attention:
1. [Message Subject] Chaotic wiring in Phoenix Street, Chengxiang Town, Long'an County poses a dangerous hazard (2010-7-2)
[Message Content]
Phoenix Street in Chengxiang Town, Long'an County, has been open for several years, but the electricity has not been properly connected. Residents have haphazardly wired their own connections. Some lines are about to snap, posing significant danger. Please urge relevant departments to fix the wiring.
[Response Opinion] 2010-8-12
Netizen, hello! On July 2, 2010, you left a message on People's Daily Online reflecting the issue of chaotic wiring in Phoenix Street, Chengxiang Town, Long'an County, which poses a dangerous hazard. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
Firstly, for owners who privately wired their connections, it has been required that power supply to these owners be stopped by residents along the street, promptly eliminating the safety hazard.
Secondly, regarding the current situation where Phoenix Street has no electricity, after an investigation conducted by the Long'an County Government, it was found that the reason for the lack of electricity is due to unclear fees as there was no clear mention of electricity issues in the contract when residents originally purchased their land plots from the developer (Guangxi Jinyao Real Estate Development Company). Currently, residents and the developer are still in negotiations, and the Long'an County Government will continue to urge both parties to reach an agreement as soon as possible.
Thirdly, according to residents' requirements, Long'an Power Supply Company has conducted on-site investigations, completed line design, and estimated material costs. Once the costs are determined, personnel will be dispatched promptly to install the necessary infrastructure to resolve the electricity problem for residents in Phoenix Street.
We thank you for your concern and support for urban management work in Nanning City.
2. [Message Subject] Issues with residential plots in Jinxiang Residential Area Four due to land jurisdiction transfer preventing construction according to contracts (2010-6-30)
[Message Content]
Mayor Huang Fangfang: Since you took office in Nanning, you have done many good deeds for the masses, and we sincerely thank you. Now, we would like to reflect on an old matter, which is also an urgent matter for us:
We are migrant workers who purchased residential plots in Jinxiang Residential Area Four from the Yongning Coastal Economic Corridor Development Zone Management Committee (Party A) in 2001 and signed the "Jinxiang Residential Area Four Land Use Contract Book" while paying the land fee. In 2003-2005, due to adjustments in the administrative regions of Nanning City, this land came under the jurisdiction of Liangqing District Government. After Liangqing District was established, when we sought the government, we were told that they had not received this piece of land, resulting in our repeated requests to fulfill the contract and build houses going unanswered. Various government departments such as the development zone, planning bureau, and construction bureau pushed the responsibility onto each other, instructing us to seek solutions from the original Yongning Coastal Economic Corridor Development Zone Management Committee, thereby shifting the responsibility to an already abolished committee. This disregard for the interests of land users has led to a game of "kick the can," causing us confusion about which department to approach. After ten years of delays, we earnestly hope that you can intervene and provide justice for the public.
Xie Shu from Yudong, phone number 2933085.
[Response Opinion] 2010-8-12
Netizen, hello! On June 30, 2010, you left a message on People's Daily Online reflecting the issue of residential plots in Jinxiang Residential Area Four being unable to construct according to contracts due to land jurisdiction transfer problems. After seeing your post, Mayor Huang Fangfang gave instructions requiring relevant departments to investigate and understand the situation. The following is the response based on the investigation:
The Jinxiang Area Four issue is a historical legacy problem caused by the abolition of counties and establishment of districts. The municipal government highly values this issue and has required relevant departments to solicit opinions from representatives of property owners and adjust the planning scheme for Jinxiang Area Four. After consulting opinions from all functional departments, the municipal government reviewed and approved the adjustment handling plan submitted by the Liangqing District Government during a land meeting. Next steps will involve solving the issues according to this plan. Currently, the Jinxiang Area Four Legacy Problem Handling Office is nearing completion, specifically coordinating and handling legacy problems in Jinxiang Area Four. The municipal government will also increase its efforts and strictly supervise all relevant departments to ensure the prompt resolution of issues in Jinxiang Area Four.
We thank you for your concern and support for urban construction and management work in Nanning City.
3. [Message Subject] Demolition of illegal structures in Changwu Road Phase One, speeding up road construction, improving hygiene (2010-6-28)
[Message Content]
The muddy roads should be planted with flowers and grass if they cannot be repaired. Those illegal constructions (shops), it is rumored that foremen bribed officials to build them. Now, the Xingning Planning Bureau has posted notices for forced demolition. These illegal constructions should be demolished and cleaned up promptly. It looks terrible and feels chaotic. The road has been under construction for years; isn't it time to complete it? Shouldn't those worker tents be dismantled? For creating a hygienic city, we hope Changwu Road becomes cleaner.
[Response Opinion] 2010-8-12
Netizen, hello! On June 28, 2010, you left a message on People's Daily Online reflecting issues related to demolishing illegal structures in Changwu Road Phase One, speeding up road construction, and improving hygiene. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
Road Construction Aspect
Changwu Road starts west at Wangzhou South Road Intersection and ends east at Changwu Train Station, with a total length of 1800 meters. The project started construction in January 2008. Due to house demolition and pipeline relocation, the project progress has been significantly delayed. Through various efforts, it is expected that all pedestrian walkways, drainage systems, streetlights, greenery, traffic signs, and lane markings will be completed by the end of August 2010.
Handling Illegal Structures Aspect
For illegal structures along Changwu Road, the municipal government has entrusted the Xingning District Government to handle them procedurally. Currently, there are 13 cases under investigation, among which one has been demolished, 11 cases have been reported for demolition plans, and another 100 square meters of illegal constructions are being handled procedurally.
Surface Hygiene Management Issue
Phase One of Changwu Road is planned to be completed by the end of August. Currently, Guangxi Lvyucheng Water Supply Co., Ltd., is conducting sewage pipeline construction across the entire road section. There are phenomena such as stacking building materials and unauthorized construction of temporary worker tents. The municipal government has entrusted relevant departments to further improve civilized construction management and eliminate uncivilized construction practices. Efforts will be made to intensify inspections and penalties for improper disposal of construction waste, restoring a clean and hygienic new look to Phase One of Changwu Road.
We thank you for your concern and support for urban construction and management work in Nanning City.
4. [Message Subject] Specific measures taken by our city in implementing the Blue Sky Project (2010-5-26)
[Message Content]
Mayor Huang Fangfang: As Nanning continues to expand in size, urban transportation is undergoing rapid changes. Light rail construction has begun, and large-scale urban transportation renovations are being planned. With improved living standards, emission standards for city buses have also increased. However, with the increase in private vehicles, especially on weekends, many vehicles enter the downtown area. Nanning is a jewel embedded in the southern border of the country. Besides continuing to do well in greening, what specific measures are being taken in the "Blue Sky" aspect?
[Response Opinion] 2010-7-30
Netizen, hello! On May 26, 2010, you left a message on People's Daily Online wanting to know the specific measures taken by our city in implementing the Blue Sky Project. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
Nanning City implements the Blue Sky Project mainly through the following four aspects: First, dust removal and sulfur dioxide treatment for large coal-fired boilers. All large coal-fired boilers over 4 tons/hour in the city have been updated and renovated, drastically reducing acid rain pollution in the urban area; Second, promoting the use of water-coal slurry as a clean energy model in Nanning, issuing the "Opinions of the Nanning Municipal Government on Promoting the Use of Water-Coal Slurry," arranging 6 million yuan annually as special funds for enterprises' "coal-to-slurry" work. By the end of 2009, 24 water-coal slurry boilers had been renovated, actually reducing sulfur dioxide emissions by 660 tons, significantly reducing atmospheric pollutant emissions, and basically dismantling large chimneys in the central urban area; Third, increasing efforts to solve automobile exhaust emission problems. Implementing the "National III" standard access system for vehicles within the city, controlling new vehicle exhaust pollution from the source, maintaining and improving urban environmental quality; Fourth, increasing efforts to control dust pollution from urban construction sites. Requiring all construction sites within the city to harden entrances and exits with concrete, equip high-pressure water guns to wash tires and vehicles, solving the problem of mud on roads caused by construction waste transport vehicles.
We thank you for your concern and support for Nanning City's environmental protection work.
5. [Message Subject] Internal flooding problem at Minzhu Changxing intersection (2010-5-19)
[Message Content]
Since Nanning opened Changxing Road, due to blocked flood discharge channels, every time it rains, all the rainwater and sewage surge onto the road surface. The powerful force of the rainwater pushes the covers off the road drainage outlets, forming massive gushing water columns. When the water volume decreases, the covers are not promptly restored, posing a huge safety hazard to pedestrians, especially children. We kindly request the municipal department to handle this issue promptly and not delay any longer, otherwise, it could result in fatalities.
[Response Opinion] 2010-7-16 18:43
Netizen, hello! On May 19, 2009, you left a message on People's Daily Online reflecting the internal flooding problem at Minzhu Changxing intersection. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
The main reason for the internal flooding at Minzhu Changxing intersection is due to the disorderly covering of the original drainage ditches around the area, leading to poor drainage. Additionally, the newly constructed drainage pipes for Phase One of Changwu Road have not yet been connected, combined with heavy rainfall and untimely drainage. The municipal government has entrusted the City Investment Company to temporarily connect the newly built rainwater pipes with the old road's rainwater pipes, temporarily solving the drainage problem during light rainfall. At the same time, the Municipal Construction Commission, Urban Management, and other departments have been instructed to strengthen supervision and management, urging construction units to assign dedicated personnel to manage and respond to internal flooding promptly during rainy days, and implement safety prevention measures.
We thank you for your concern and support for urban management work in Nanning City.
6. [Message Subject] Severe damage to the road surface from Nahong Cha intersection to Liangfengjiang Toll Station (2010-3-16)
[Message Content]
Every day, the state collects road maintenance fees from fuel taxes, yet the road from Nahong Cha intersection to Liangfengjiang Toll Station is severely damaged and no one repairs it. Where is all the money going?
[Response Opinion] 2010-8-12
Netizen, hello! On March 16, 2010, you left a message on People's Daily Online reflecting the severe damage to the road surface from Nahong Cha intersection to Liangfengjiang Toll Station in our city. After seeing your post, Mayor Huang Fangfang gave instructions, requiring relevant departments to investigate and understand the situation. The following is the response based on the investigation:
In August 2009, the Guangxi Autonomous Region Highway Bureau transferred Friendship Road (from Baise Crossroads to Friendship Toll Station) to the Nanning Economic and Technological Development Zone Management Committee (hereinafter referred to as the Development Zone) for management, simultaneously transforming the road into a municipal road managed by the Development Zone. Before the transfer, the road was severely damaged due to excessive overweight vehicle traffic, causing the asphalt surface to be crushed and uneven. To address this, the Development Zone conducted multiple repairs. Recently, the Development Zone invested approximately 1 million yuan, adopting a phased and segmented method to comprehensively repair the damaged sections of the road, converting some sections from asphalt to cement surfaces, and improving the drainage works on both sides of the road. By March 2010, part of the road repair work was completed. The remaining parts are being repaired according to the plan. The Development Zone will expedite the project progress, expecting to complete all road repair work soon.
We thank you for your concern and support for urban construction work in Nanning City.
7. [Message Subject] When will the overpass at Minzhu Railway Intersection be completed? (2010-3-15)
[Message Content]
Mayor: When will the overpass at Minzhu Railway Intersection in Nanning be completed? Traffic here is the worst in the entire city.
[Response Opinion] 2010-7-30
Netizen, hello! On March 15, 2010, you left a message on People's Daily Online reflecting the停工problem at Minzhu Railway Intersection. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
Minzhu Road is a major east-west artery in Nanning City with heavy traffic. The urban traffic and railway transportation at the Minzhu Road-Railway Level Crossing interfere with each other severely. Implementing the Minzhu Road-Railway Level Crossing Transformation Project is very necessary and urgent. The municipal government attaches great importance to solving the traffic congestion problem at the Minzhu Road Level Crossing. In recent years, relevant municipal government departments have continuously communicated and coordinated with the National Railway Ministry, Liuzhou Railway Bureau (now Nanning Railway Bureau) regarding the transformation projects of Minzhu Road and Zhonghua Road level crossings. According to the national railway department's adjustment of China's mid-to-long-term railway network plan in August 2008, the Nanning Railway Hub will add six high-speed railway lines connecting to the Nanning Railway Hub on top of the existing three trunk lines—Xianggui (Hunan to Guangxi), Nan-Kun (Nanning to Kunming), Nanfang (Nanning to Fangchenggang)—and the South Ring Line (the current southern railway line in Nanning). These include the new Liu-Nan Line (Liuzhou to Nanning passenger dedicated line), Nan-Guang Line (Nanning to Guangzhou), Yun-Gui Line (Yunnan to Guangxi), Jin-Nan Line (Guiyang-Jinchengjiang-Nanning Line), and the new double-line Nan-Qin Line (Nanning to Qinzhou, Beihai, Fangchenggang), with plans to build a second line from Nanning to Pingxiang. Due to the upgrade in railway construction standards, the number of railway tracks in the central urban area (from the old train station to Nanning East Station) has increased from one track to four tracks, changing both the planar design and longitudinal profile design. The old railway is no longer applicable and will be dismantled after the new railway is built. Therefore, according to the Nanning City Construction Plan requirements, the construction unit for the Minzhu Railway Overpass has commissioned professional design units to redesign the overpass scheme based on the current railway design conditions, taking into account the surrounding terrain and future development plans, analyzing all feasible overpass schemes for review. It is expected that the overpass scheme can be determined within the year. The construction of the overpass project will be synchronized with the construction of the Nan-Guang and Liu-Nan high-speed railways.
We thank you for your concern and support for urban construction work in Nanning City.
8. [Message Subject] Hospital drug charges too high (2010-3-9)
[Message Content]
Mayor: A few years ago, a common cold cost only dozens of yuan, now it costs three or four hundred yuan. Six small drips, two boxes of medicine, cost hundreds of yuan. Are drugs really that expensive? And this is still a regular hospital! I checked the prices at pharmacies, they were only about forty yuan. Why are the prices so high in hospitals?
[Response Opinion] 2010-7-30
Netizen, hello! On March 9, 2010, you left a message on People's Daily Online reflecting the issue of excessively high hospital drug charges. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
To curb inflated drug prices and reduce patients' burden, since 2009, China has implemented a nationwide online drug centralized procurement system led by the government and carried out at the provincial level. All non-profit medical institutions in our city uniformly implement the winning bid price of the centralized procurement across the province and the highest retail price of drugs set by the regional Price Department. All non-profit medical institutions in the city adopt a unified organization-led, government-guided, and region-based online centralized drug procurement system, with all medical drugs centrally procured under the supervision of the regional Food and Drug Administration. Since you did not leave contact information, the relevant management departments are unable to further investigate the matter you mentioned. We suggest you provide specific clues to the Price Management Department and Health Administrative Department to assist the relevant management departments in further investigating and handling the matter.
We thank you for your concern and support for healthcare work in Nanning City.
9. [Message Subject] Unauthorized street vending, random parking, disorderly selling, serious traffic violations on Anji Avenue
[Message Content]
Unauthorized street vending, random parking, disorderly selling on Anji Avenue; serious traffic violations (no electronic police installed); random parking at Sulume Market entrance; motorcycles blocking intersections; dozens of vendors occupying the bicycle lane (forcing bicycles to ride in the fast lane); banana peels and dragonfruit peels everywhere; flies and rats rampant during the day and night—Is this Green City? Is this a civilized city?... My mayor, please come down and inspect more often! Thank you!!
[Response Opinion] 2010-8-12
Netizen, hello! On August 3, 2009, you left a message on People's Daily Online reflecting serious issues of unauthorized street vending, random parking, disorderly selling, and traffic violations on Anji Avenue. After seeing your post, Mayor Huang Fangfang immediately instructed relevant departments to investigate and understand the situation. The following is the response based on the investigation:
Due to the dense population along Anji Avenue with markets like Anji Market and Sulume Market lacking accompanying parking lots in their planning, illegal parking is prevalent. To solve the parking difficulties for units, merchants, and residents along the avenue, the traffic police department has set up a certain number of parking spaces on this section. Moreover, stalls have been set up around the market, managed by community offices through charging fees, to regulate the behavior of mobile retailers. However, some retailers refuse to enter the market to avoid fees and instead operate illegally along the roadside, causing issues of unauthorized street vending and disorderly selling. Additionally, some individuals use "motorcycles," "disabled motor vehicles," and manual carts for illegal operations, seriously disrupting the traffic order on this section. Regarding the issues of unauthorized street vending, random parking, disorderly selling, and traffic violations on Anji Avenue, the Public Security Traffic Police, Transportation, Urban Management, and Industry and Commerce departments have conducted multiple joint rectification actions, achieving certain results. In the future, relevant departments will continue to increase rectification efforts, strictly investigate and deal with unauthorized street vending, random parking, and unauthorized street vending behaviors, purify the traffic environment, and truly return the road to the people.
Additionally, regarding the issue you raised about the absence of electronic police on Anji Avenue, since 2009, our city has included the "Upgrading and Improvement Project of Fixed Electronic Police System" in the city's construction plan, including the electronic police management system project at all signalized intersections on Anji Avenue. In 2010, the project was again included in the first batch of the city's construction plan for funding construction. Currently, this project is actively advancing, and it is expected to be put into use by the end of the year.
We thank you for your concern and support for urban management work in Nanning City.
10. [Message Subject] Pollution from smoke emissions from Nanning Sugar and Paper Factory
[Message Content]
Mayor Huang: The smoke emissions from the chimney of Nanning Sugar and Paper Factory located at the intersection of Xingguang Avenue and Tinghong Road in Nanning City are extremely polluting. Tens of thousands of nearby residents are having difficulty breathing and can no longer endure this situation. We hope the government will immediately implement the long-delayed relocation plan for Nanning Sugar.
[Response Opinion] 2010-7-30
Netizen, hello! On October 28