Mr. Liu said that on August 6, he went to the Wall Street English Guomao Center for consultation. After the center's course consultant, Wu Ting, designed a course worth about 40,000 yuan for him, Mr. Liu planned to sign up in October and left.
On the morning of August 9, Mr. Liu received a call from Wu Ting, but because he was having lunch with friends and it was inconvenient to answer, he briefly explained and hung up hurriedly. Wu Ting immediately called back, but Mr. Liu didn't answer. Mr. Liu said that a few minutes later, when Wu Ting called again, he picked up the phone, only to hear harsh words like "how can you be so rude" from the other end of the line. "In anger, I hung up and turned off my phone."
At around 6 pm that night, after turning his phone back on, Mr. Liu received a text message from Wu Ting, sent at around 1 pm. The content of the text read: "If you haven't been educated, please at least show basic respect for others. Do you even know it's impolite to hang up on people randomly? No one is begging you to learn English! People like you who have no manners don't deserve to come to a high-end school like Wall Street for further study! Up Yours!"