At present, under the influence of examination-oriented education and facing various pressures, students' psychological endurance has reached its limit. Coupled with the contrast between the learned theories and social realities, it is easy for them to produce psychological conflicts and exhibit radical behaviors. Therefore, we who are responsible for political and ideological work must combine with the psychological characteristics of students, accurately identify the issues, and provide targeted solutions. "Heart-to-heart talks" is an indispensable part of this work, which relies on verbal and emotional communication, achieving ideological resonance through exchanges.