According to the netizens of DoNews, Taobao’s mandatory charge for "brand/mall" users has aroused dissatisfaction among the merchants and some of them have already exited the Taobao Mall. According to the netizens, Taobao recently suddenly sent its "brand/mall" users a "technical service agreement", not only requiring the originally free users to pay various charges such as "service fee, deposit, information confirmation fee", but also requiring the merchants to provide business licenses, etc., which aroused dissatisfaction among many users.