Many people are not willing to upgrade to Windows Vista because they think XP is perfect. The problem is that they have no way to make this request. However, you can sign an online petition. But, Microsoft and us all think that these "informal complaints" are naive. Nevertheless, Microsoft's technical support team has been notified. They will begin to record incoming calls requesting an extension of the retail lifespan of Windows XP. These calls will be documented. If enough complaint calls come in, Microsoft will consider providing more time for Windows XP.