Hertz, internationally known as Hertz Car Rental, has set up offices in China since 2002 to promote outbound car rental services. With the continuous growth of the outbound tourism market in recent years, Hertz has become the first choice for Chinese tourists to rent cars abroad. In early 2009, Hertz established a wholly-owned subsidiary in China and launched a series of car rental services suitable for the Chinese market. The current service targets of Hertz China are mainly high-end business and leisure customers, with vehicle configurations covering luxury vehicles, business cars, and mini-buses ranging from 5 to 19 seats to meet various customer needs.
Hertz's service philosophy starts from the customer's journey, not only providing a means of transportation to get from A to B, but also caring about the customer's travel experience. Just like the global image ambassador of Hertz, "Horatio," who represents the excellent service concept of the car rental company. The prototype of "Horatio" is Dr. Horatio Nelson Jackson, the first person to drive across the United States. He was approachable, friendly, and kind. His ideal image and unique qualities represent all the qualities and spirits that make up the Hertz brand: innovation, integrity, diversity, determination, passion, pride, etc. "Horatio" will be the best spokesperson for Hertz facing customers, partners, and employees. No matter what problems customers encounter during their journey, Horatio (representing Hertz) will appear in time to provide help, making the customer's journey more pleasant and wonderful.
Hertz hopes to leave beautiful memories for every segment of the customer's journey. Hertz places more emphasis on showing care for the customer's journey through details, striving to be a pioneer in breaking through and innovating in the industry. This is precisely the brand spirit that Journey On hopes to interpret.
About Hertz
Hertz Global was founded in the United States in 1918 and is the world's largest car rental brand with over 8,500 rental outlets in 146 countries worldwide. In 2002, Hertz entered the Chinese market and established a wholly-owned subsidiary in 2009, providing a full range of car rental services including domestic rentals, outbound rentals for Chinese people, and inbound rentals for foreigners. In addition, Hertz also provides heavy equipment, construction machinery, and industrial equipment rentals globally, serving shipyards, automotive industries, power industries, industrial enterprises, and infrastructure industries. Hertz is the only supplier in the world that offers comprehensive mobile facility rental solutions on five continents. Hertz is committed to becoming the preferred mobile facility rental brand for business and individual customers in every market around the world.