The overall care of patients with breast cancer surgery (2) the patient is frail, poor nutrition due to: (1) the chest with a bandage too tight, axillary blood circulation disorder; radical extent of surgery. Poor wound healing. The rest of the wound healing phase I Received date: 2007-05-29 On the human services in the nursing work in the application of Wang Ying. Nie Aiping (Xi’an, Fu Jen Catholic Hospital, Xi’an 710038) Article ID: 10o9-5 519 (2007) 20-3136-01 CLC number: R47-: B humane care is a creative, personalized, the overall effective to protect eyes. The most considerate language with patients and take the initiative to understand the patient’s mental state, pin management mode. The purpose of the patients in the psychological, social, spiritual in the meet to give guidance and comfortable manner. Patiently explained the disease-related knowledge, to eliminate the tight state of the patient, reduce or reduce the discomfort level, and humane care to pay more attention to the service sheets, anxiety, and enhance the confidence of the patient to overcome the disease, so that the Institute discharged like the humane care and care specific to the clinical nurses pay more attention to our department since 2004, the humane care and patient experience of nurses sincere love and care. Standardize the operating procedures, experience reports are as follows. Strengthen the operation before the operation to explain to patients, and stressed that the exchange operation care. + Reduce the operation to bring the patient’s discomfort after the operation to explain to the patient Note ... take the initiative to say The operation 1.1 change the service concept, improve their overall quality: With the development of medical science. Disease for to be steady, accurate, light, fast, best to eliminate or alleviate the suffering of the patient, so that people concerned with medical technology at the same time, a more holistic quality service. Patient rehabilitation as early as F1. Within the shortest possible time to get comfortable, thoughtful and meticulous care and services that reduce The ... or eliminate pain, restore health as soon as possible. We adopt good management practices, the establishment of health ... full rules and regulations, to grasp the construction of nursing standardized nursing chapter through the implementation of humane care, close nurse-patient relationship, mobilized nurses to follow, rewards and punishments evidence , the quality of service and individual performance-related, fully mobilize all positive. Enhance the nurses’ sense of responsibility, improve the quality of care services, to carry out human services. Regularly organized business to learn, requiring nurses palm the amount of foster care services in the New image, reducing the care disputes arise, resulting in the grip of psychology, humanities, sociology of knowledge to improve the nurses a good social impact. Quality, better services for patients. . . . 1.2 people-oriented, and create a good rest: the overall concept of the modern nursing emphasizes ~ to the health of the people, pay attention to the psychological needs of patients and the improvement of human dignity, the note along with the medical services market. The increasingly competitive health care market, so that the care of seriously ill on the intrinsic quality of the quality of life in Sichuan. Starting from the idea of people-oriented, people satisfaction is our aim. Humane care requires nurses use of the brain to think about every patient-centered, standardized services and care, creating a warm atmosphere and strive to create a detail, hard to do everything, and always reflect the care of patients. Full of humanity, humane care about our patients, respect for the patient, the measures taken by the patient’s interests and humane care. Starting from the idea of people-oriented, demand for the center of the human environment. Large wards modified layout for the warm and comfortable patient-centered. Highly targeted, fully reflects the nurses in the treatment of small ward, timed indoor ventilation, and regularly disinfected, make the patient feel good, and promote the nursing process, care for patients, respect for the patient to the patient’s interests and needs Huan into rehabilitation. Patient satisfaction for quality standards. Emphasis on the patient’s needs and feelings, in which patients feel 13 Humanities caring, standardization of services and care operations: establish a health behavior in the new era and a great deal of warmth. Enjoy the personalized service. Satisfaction and a sense of security. A new image, according to the different needs of patients, establish and perfect a humane and standardized care