Fan Fujun's Classic Quotes:
1. Failure is not scary, falling down is not scary, and suffering torment is not scary; what is truly terrifying is losing confidence, hope, ambition, drive, and courage.
2. Establishing a five-level training model is not only responsible to the enterprise but also to society and oneself.
3. People develop insight in the process of failure, mature in adversity, and must be resilient during growth.
4. A crisis is seizing opportunity within danger.
5. What is talent? Talent is the ability to naturally fill gaps during management processes.
6. The success of bosses comes from others' help; the highest realm of a boss's management is opening employees' hearts.
7. Small achievements unappreciated lead to no major accomplishments; small grievances unforgiven result in great resentment; management must strictly achieve this step, otherwise, it’s hard to standardize.
8. What is execution? Execution is the art of completing work quickly, accurately, and decisively.
9. What is a team? A team is uniting together to break through the company's peak challenges and difficulties; thereby achieving goals and realizing corporate intentions.
10. Sales opportunities often slip away quickly; one must make rapid and accurate judgments, carefully observe, to avoid missing good chances, and should strive to create opportunities. Opportunities are for those who are prepared, more so for those skilled at seizing them.
11. Focus your energy on the right goals, correctly use time and the right clients, and you will have the hawk-like eyes of salesmanship. (Classic quotes yulu.so) Salespeople, remember your goal is singular: visit clients until they sign!
12. The golden rule of sales is treating others as you would like to be treated; the platinum rule is treating people the way they prefer. Others liking you starts with liking yourself first.
13. Let the client talk about themselves. Letting someone talk about themselves gives you excellent opportunities to uncover commonalities, build rapport, and increase the chance of closing a sale. Remember: "Clients always like themselves!"
14. Sales require patience, continuous visits, avoiding haste or carelessness, maintaining composure, observing facial expressions, and closing deals at the right moment. Learn to "observe and adapt accordingly!"
15. When clients reject a sale, don’t lose heart; further persuade the client and find out the reasons for refusal, then address them accordingly. Sales start with rejection!
16. Sell to help the customer, not just for commission. Selling is a very meaningful endeavor.
17. In this world, what does a sales representative rely on to touch a client's heartstrings? Some convince with quick thinking and logical arguments, while others move hearts with passionate rhetoric. But these are all forms. At any time, place, and with anyone, the factor that always works is sincerity. Sincerity is useful for any salesperson at any time.
18. Don't sell, but help. Selling forces things onto the client, while helping involves doing things for the client. Help can involve matters big or small, but effort must be wholehearted!
19. Clients think logically but act emotionally. Therefore, sales representatives must press the emotional buttons of clients. The foundation of emotion is sincerity!
20. The relationship between sales representatives and clients doesn't need calculus-like formulas and theories; instead, it needs topics like today's news or weather. Thus, avoid trying to sway customers with pure logic alone. Customer needs change!
21. To touch a customer's heart, not their head, because the heart is closest to where the wallet resides. Teacher Fan Fujun's viewpoint: today's sales begin from the heart, starting by touching the customer's heart!