Microsoft MSN launches customer service robot - Creative Information

On April 8, Microsoft MSN launched the world's first virtual employee - the customer service robot Xiaomei in China. Xiaomei ([email protected]) was independently developed by the MSN China team. After being put into service, she will act as an important member of the Microsoft MSN customer service team to provide instant online customer services for a wide range of Chinese users and answer various questions raised by users about MSN usage.