Experts in the renovation system - selection of renovation service personnel and service companies:
By this point, the preliminary preparation work for the renovation is mostly completed. Next, we need to rely on external forces to help us complete the renovation tasks, entering the stage of selecting a renovation company, designer, and construction team.
Company investigation:
To investigate a company, you need to understand several aspects: the company's legal status (business license), qualifications, honors, scale, image, years of establishment, personnel quality, business processes, specialties, project filing materials, image projects, and ongoing construction projects.
Company legal status: The operation of decoration companies has entered a diversified pattern. There are several chain operation models to note: 1. Direct chain operations, mostly directly managed by the main company with some branches operating under the manager contracting system. 2. Franchise model, using the same brand name but belonging to different independent legal entities, financially and administratively independent from the main company. When choosing between these two types of companies, be mindful of risks and try to choose services from the main company.
Company qualifications: Special qualification certificates that the company possesses, such as design qualifications (Class A, B, C, D), building decoration construction qualifications (Levels I, II, III, IV), building exterior curtain wall qualifications (Levels I, II, III, IV), landscape environmental art qualifications, etc. Qualification certificates are equivalent to permit certificates, proving that the enterprise has the capability within the national permitted range. Generally, most home renovation companies engage in small family projects where the state may not require mandatory qualification applications, but there will be proof documents issued by local organizations. For example, in Shanghai, Beijing, Hangzhou, the decoration association issues construction capability certification forms.
Years of company establishment: Refers to the time since the company's registration and operation. The general survival cycle for a decoration company is 3-5 years, meaning companies over 5 years old have relatively more perfected management and have been accepted by the market, surviving and developing long-term. Therefore, it's best to choose companies older than 5 years, which also serves as one reference criterion for relative assurance.
Company business process: This refers to the specific internal management and operational procedures of the company, allowing direct insight into the setup of several key functional departments. Whether this operational process is reasonable and standardized directly affects the quality of service. Based on many years of industry management experience, here's a simple method to judge: analyze whether there is a dedicated person responsible for overseeing and regulating each link in the business process's main trunk, ensuring coordination and connection. Also, check if this responsible person's professional experience and management authority is up to standard. Here, why do we say analysis instead of inspection? It's because we ask the company personnel to narrate the process rather than just show it to us, making the narration relatively more effective at this stage.
Company specialties: Refers to the types of projects the company has serviced or operated during its tenure, such as apartments, villas, specialty stores, hotels in terms of projects; and European, modern, Japanese, Chinese styles in terms of design. This is very important for our upcoming project, indicating whether the company matches our current project needs. This is also one element to examine when evaluating a company.
There are other items like registered capital, company honors, scale, image, personnel quality, project filing materials, image projects, and ongoing construction project sites that can directly reflect the management and overall strength of the company, all of which must be included in the examination scope and verified item by item to lay a good foundation for our living security.
Here, we provide three ways and methods to choose renovation service personnel or service companies, detailed in the renovation steps—how to select people/companies.
Evaluation of service personnel:
Personnel evaluation includes: professional level, experience, case studies, specialties, compatibility matching, professional ethics, charging standards.
Why use "evaluation" here instead of the previous "investigation" for companies? Simple understanding can align with the previous company investigation, but for specialized knowledge, professional methods and knowledge must be used for evaluation. The E-station service provider member evaluation can be understood through the E-trust reputation archive system or by selecting designers and construction teams in the renovation steps.
For detailed evaluations, please click on Red Sail Renovation Consultation and Entrusted Evaluation (zsezt2011bo).
------- Provided by the Expert Team of Red Sail Club
(Article sourced from: Hangzhou Renovation Network http://hangzhou.zsezt.com Please indicate the source when reprinting.)