The Heartfelt Cry of Syncplicity's Founder: Why is Dropbox More Popular Than Its Competitors?

This article was originally a Q&A post on Quora, with the original title being **"Why is Dropbox more popular than other tools with similar functionality?"** Among the respondents was none other than the co-founder of Syncplicity, a competitor to Dropbox. His answer includes years of thoughtful reflections and some insider anecdotes from the industry. Here is the complete translation.