At noon on November 27, Rising Company issued a public statement responding to the incident regarding "Jilin University's Announcement to Use Caution with Rising 2008 Firewall." Rising confirmed that the announcement was indeed issued on Jilin University's official website. However, the issue did not arise due to any defects in Rising's products but rather because of the circumstances specific to Jilin University's users.
The statement from Rising indicated that the case involving Jilin University is an isolated incident, and no similar phenomena have been discovered in other markets nationwide so far. Rising expressed its willingness to assist Jilin University in resolving related issues. It also publicly stated that Rising will not modify its products as a result of this incident. Below is the full text of their statement.