Dry cleaning store washing process 123
http://www.den88.com/show_news.asp?id=673
Washing service is a systematic job. From receiving a garment to washing and finishing, it goes through multiple processes, each of which is a strictly regulated work process. A small oversight in any detail can affect the normal operation of the entire workflow, or even lead to complaints or compensation claims due to washing accidents.
A complete washing process generally involves the following steps:
I. Receiving clothes at the dry cleaning store
Receiving clothes is the start of the washing operation, and this step is very important.
The personnel responsible for receiving clothes need to have high professional knowledge, a wide understanding of fabrics and washing basics, as well as a warm service attitude, clear language expression, and a meticulous and serious work style. The receiving process mainly includes: listening, looking, explaining, inspecting, and recording.
Listening: means to listen clearly. That is, understand the customer's specific requirements and ideas for the laundry. Judge whether the store has the ability to wash and finish the received clothes.
Explaining: means to inform the customer about the results of washing and finishing, the charging standards, and other precautions, providing reference opinions for the customer's final decision on whether to wash and finish the clothes at this store.
Inspecting: means conducting a comprehensive inspection of the clothes to be washed (or finished). This involves communicating with the customer about the condition of damage or discoloration of the garments and confirming both sides' agreement.
Recording: refers to registration, where the received clothes are filled out according to regulations on the laundry slip and given to the customer for signature confirmation. This serves as an objective voucher when picking up the clothes or in case of disputes.
II. Classification of the dry cleaning process at the store
(1) Classification involves grouping clothes of the same material and suitable for the same washing method together to ensure that the clothes achieve good results. Therefore, the laundry technician should use their knowledge of fabric properties and textile structures to correctly classify the clothes as follows.
1. Classification by fabric type: This method categorizes fabrics based on the different fiber requirements for washing, grouping fibers with similar properties together for washing.
2. Classification by color: This method groups clothes according to the depth and similarity of their colors for classification and washing.
3. Classification by degree of dirtiness: This method categorizes clothes into three types of soiling—light, medium, and heavy—for classification and washing.
4. Classification by thickness: This method classifies clothes according to the different effects of mechanical force on thick and thin fabrics, grouping them by thickness for washing.
5. Method of classifying general fabrics and special new fabrics for separate washing.
III. Washing process at the dry cleaning store
Washing is divided into two methods: water washing and dry cleaning.