Jiang Likun: Skillfully Using Online Promotion for Rights Protection

The Internet is becoming an indispensable part of daily life and work, especially for consumption via the web, which is increasingly becoming mainstream. However, due to the virtual nature of the Internet, it's easier for rights disputes and even outright fraudulent behavior to occur online. And because of this virtuality, once such a situation arises, defending one’s rights becomes extraordinarily difficult. Does that mean that one cannot defend their rights on the Internet? In the face of rights protection in the Internet era, where should we go from here? Today, I will dare to offer some advice. As I am a standard online shopping enthusiast, I have encountered several disputes before, all of which were perfectly resolved through online promotion methods. Now, with 315 Consumer Rights Day approaching, I would like to share my experiences and insights.

Step One: Clarify the Situation

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