China Business News: Uncovering the Secrets of the Mobile Phone After-sales Service Market

Mobile phone repair is not a new business, but due to the large base of mobile phone users in China, in 2006 this market has reached 3.19 billion yuan. According to the forecast of CCID Consulting, this market will maintain high growth in the next two years, with a compound growth rate of 17.9%. "Out-of-warranty repairs and emerging businesses are expected to become new growth points in the service field, and mobile phone after-sales service will hopefully be operated as an independent entity by professional third-party service providers." Jiang Lifeng, General Manager of the Consumer Electronics Industry Research Center of CCID Consulting, analyzed the development trend of the mobile phone repair market in this way.