At 6 p.m. last night, while Mr. Li was having dinner with two friends at the KFC on No. 99 Wangfujing Street, they found 10 screws in the Coca-Cola glasses they were drinking from. Ms. Tang, the store manager of that KFC, said that it was due to workers mistakenly placing them there while repairing the machine. However, regarding Mr. Li's request for a written apology from the store...