Customer complains to the restaurant for compensation as a woman at the neighboring table feeds her dog with a plate, which makes the customer unhappy

by yanw829pxue on 2012-03-06 14:14:57

At around 12 noon yesterday, two male customers at the Fu Leyong Yonghe Soybean Milk Restaurant on Jin Hua Road were dissatisfied with a woman feeding her dog from the restaurant’s plates. They detained the woman for two hours and then demanded compensation from the restaurant. At around 3 PM yesterday afternoon, the restaurant manager returned the 54 yuan lunch fee to the two customers and apologized.

At around 3 PM yesterday afternoon, when Chengdu Business Daily reporters arrived at the restaurant, they found two men and one woman standing by the door. One of the men, surnamed Wang, told reporters that at around 12 noon, they walked into the restaurant, ordered two meals and drinks, which cost a total of 54 yuan. Just as they were about to eat, they put down their chopsticks because they saw a woman at the next table feeding her dog from the restaurant's plates. Mr. Wang told reporters that the woman was holding chopsticks in her left hand and a plate in her right hand, feeding meat slices from her meal to a small dog. The dog was eating happily, but Mr. Wang and his friend lost their appetites completely. They asked a server to stop the woman’s behavior, but the server was busy dealing with other customers and did not pay attention. Mr. Wang felt that the restaurant should compensate him, "We haven't touched our food." In order to preserve evidence, Mr. Wang and his friend did not let the woman leave.

In contrast to the man, the woman standing beside them was constantly looking down and muttering to herself. After the man recounted the story, the woman seemed somewhat panicked. According to her, she saw a dog run over and took some leftovers from the neighboring table to feed it, not realizing this would affect other customers.

Subsequently, the restaurant manager, Ms. Fan, told reporters that they were too busy during lunchtime. Moreover, this woman appeared disheveled, and upon entering began thanking the servers, then started eating leftover food from the tables. They felt sorry for the woman. Manager Fan stated that when customer Mr. Wang came to find them, the dog had already run out, so they were unclear about what happened. However, in the end, Manager Fan still refunded Mr. Wang the 54 yuan meal fee and apologized to Mr. Wang.

The woman who stood silently aside told reporters that she felt very sorry, and if Mr. Wang felt he was harmed, she could offer compensation. The woman introduced herself as Ms. Wu, who usually spends her days wandering the streets looking for leftovers. Finally, she quietly asked, "Can I go now?"

Seeing that Mr. Wang did not obstruct her, the woman left. An old customer told reporters that while these two consumers had reasonable grounds for claiming compensation, detaining the woman for two hours and not letting her leave made him feel sympathy for the woman feeding the dog. Mr. Wang indicated that because they hadn’t reached an agreement with the restaurant, keeping the woman there was only to preserve evidence in order to protect their rights; they did not scold or act excessively towards the woman. Chengdu Business Daily reporter Huang Ke welcomes comments and Weibo recommendations | Today's Weibo Hot Topics (Editor: SN028).