Reporter Zou Silai
Morning Post News - In the future, Shanghai citizens who need to repair home appliances during specific times will have to pay an additional "designated home appliance repair fee." This fee will only be charged on national holidays (excluding regular weekends), with a standard charge of 50 to 80 yuan extra per job. However, during implementation, the fee must be clearly marked and consumers must be informed in advance.
Several home appliance repair companies in Shanghai revealed that there are multiple reasons for adding this fee. The rising cost of the home appliance service industry and the difficulties in operation are the main reasons for introducing this fee. Some companies stated that holidays often require a large number of repair workers to work overtime, but the actual repair business volume is not high, which can easily lead to significant losses for the company. Other companies suggested that they hope to guide consumers to avoid concentrated repairs during holidays by increasing fees.
Staff members of the Shanghai Electronic Product Repair Service Industry Association confirmed that they have indeed received price filing reports from some companies, but they are still under evaluation. Due to the current standards for home appliance service charges in Shanghai being self-determined by each service company, the reference basis is the "Shanghai Home Appliance Repair Price Market Reference Price" jointly formulated by three industry associations in Shanghai in 2002. Each repair company determines its own fee based on the company's level and situation, and files it with relevant industry associations. Association staff disclosed that it cannot be ruled out that some companies have already started charging this fee.
Shared to: > Related Reports: A mobile phone owner in Wuhan refused to pay the fee, so the repairman deliberately damaged the working TV again. Reporters observed four strange phenomena in the hard drive repair market. The after-sales profit chain of home appliances pressures consumers: repair prices arbitrarily set.
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