The property management company collects parking fees and must fulfill its obligation to keep custody of the vehicles. However, through surveillance footage, it was evident that within 8 minutes, neither the security personnel in the monitoring room nor at the guard post noticed any abnormalities. This demonstrates a significant error on the part of the property management company," said Wang Haogong. He further stated that if Mr. Pei was aware of the regulations mentioned in the parking notice, then both parties should bear responsibility accordingly based on their faults.
Subsequently, Mr. Pei reported the incident to the Hongying Road Police Station under the Beilin Public Security Bureau, which has since launched an investigation.
According to the surveillance, starting from 5:40:40 AM until 5:49:30 AM, a man in black used Mr. Pei's car as a "starting point" and made four round trips in less than 8 minutes to complete his reconnaissance and theft. During the first reconnaissance, he even used a flashlight to check inside the car from behind and the left window to see if there were valuables inside.
"The computer was under a cloth in the trunk, and the mobile phone was in the storage box in front of the co-pilot seat," Mr. Pei explained.
"The parking lot is a paid one, and both the monitoring room and two guard posts have security personnel on duty 24 hours a day. Why did no one notice?" Mr. Pei questioned yesterday. He works in the Guangfeng International Building, so he arranged for monthly parking, paying 160 yuan per month.
Wang Haogong, a lawyer from Shaanxi Haogong Law Firm, said that collecting parking fees establishes a custodial contract relationship between both parties. The parking lot has the responsibility to properly and securely store the owner's belongings. The theft of items inside the car indicates that the parking lot failed to fulfill its custodial duties, and Mr. Pei can sue the parking lot for compensation. However, in the parking permit provided by Mr. Pei, there is a clause in the parking notice stating: Please take your belongings with you to avoid loss.
Mr. Pei mentioned that around 10:00 AM yesterday, he discovered that the valuables in his Toyota Land Cruiser, parked in the ground-level parking lot on the north side of the South Second Ring Road at the Guangfeng International Plaza at 12:50 AM, had been stolen. Although the surveillance recorded everything, the 24-hour duty security personnel in the monitoring room did not notice any abnormalities, and there was a guard post just over 20 meters away from the crime scene.
Yesterday, a staff member from Guangfeng Property Management explained that the guards at the guard post did not notice any abnormalities because the vehicle alarm did not sound when the car window was knocked, and the car was facing away from the guard post. In the monitoring room, there are many surveillance screens, so they did not pay attention to the abnormality. A Huang surnamed team leader from the property management security department stated that they have already reported Mr. Pei's loss situation to their superiors and will negotiate a solution on Monday.
Yesterday, the reporter and Mr. Pei viewed the entire theft process through the surveillance in the property management monitoring room.
In the morning, watching the black-clad man on the surveillance break the car window and smoothly steal more than ten thousand yuan worth of property, Mr. Pei wished he could jump into the monitor and drag him out.