The other day, Chairman of JD.com's Board of Directors and CEO Richard Liu posted on Weibo that "a website directly grabbed all our product reviews without our permission," referring to the customer service software of the website.
Richard Liu wrote on Weibo: "A website directly grabbed all our product reviews without our permission. These product reviews were encouraged by JD at a cost of over tens of millions in积分 (points). Shouldn't you have at least given us a heads up? It's hard to believe this is the act of a company that constantly advocates 'new business civilization and integrity.' How is this any different from petty theft? - Finally learned how to criticize without naming names."
However, Richard Liu deleted this Weibo post shortly after.
Subsequently, Etao.com's official Weibo account responded loudly, stating that the unnamed criticized website was indeed Etao.com.
Etao.com's official Weibo account said: "Mr. Liu, you criticized without naming, we'll help you out. You're talking about Etao. Previously, when you stopped using Alipay due to high rates, we didn't say anything. Now you say Etao grabs review information. As a shopping search engine, Etao aims to make the internet transparent and give consumers more value. New culture and integrity, you may not believe in them, but we do. Competition is inevitable in the market, giving consumers more choices. Etao doesn't criticize without naming. Could you tell the consumers the real reason?"
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