June 11, 2011 was the first day of delivery for Phase II of Dong No. 1 New City by Shimao Property. In order to fully demonstrate Shimao Property's service philosophy, the staff participating in this delivery arrived at the delivery site the day before and organized the documents and items of the owners who had made appointments to come for the delivery. To make the owners feel the most professional service from Shimao Property, the inspection team members of Shimao Property carefully inspected every part of the new house to ensure that there would be no problems when it was handed over to the owner. The finance team and signing team of Shimao Property also carefully prepared various documents for each owner, enabling the owner to complete a series of procedures before viewing the house in the shortest possible time when moving in. At 8:30 am on June 11, all staff of Shimao Property were ready, and the delivery officially began. Owners gradually came to the clubhouse to collect the keys to their new homes. To better serve the owners, our brother projects also participated in support for this delivery. We cooperated with the Shimao Property project's finance and customer service teams to handle all delivery procedures at one location, greatly reducing the time it took for the owners to receive their houses. We also included satisfaction surveys this time, not only showing the owners Shimao Property's emphasis on delivery but also helping to improve the satisfaction with Shimao Property services, achieving a win-win effect. During the delivery process, the inspection group's staff patiently and enthusiastically accompanied the owners in inspecting every part of their house, providing satisfactory answers to any issues that arose. The signing group of Shimao Property carefully explained the contract terms to the owners, and the billing group clearly listed each invoice amount. The order on-site was well-organized. Considering the large number of owners coming for delivery, and to maintain an orderly delivery site, a rest area was specially set up at the back of the delivery site, providing seating for the owners to rest and some snacks for them to eat, allowing them to experience the particular attentiveness of Shimao Property before receiving their house and ensuring they leave satisfied after receiving it. Throughout the entire delivery period, everyone kept in mind Shimao Property's mission, putting the owners first, without rest days or accurate meal times, but everyone maintained their best state, making the owners feel our most sincere "seven hearts four satisfactions" service. Although the concentrated delivery period has passed, we will still face sporadic deliveries, and we will continue to provide the best quality service to the owners with our most sincere and positive spirit. Through this delivery, every employee of the service center has undergone a test and gained more experience. We are confident in embedding the concept of "seven heart service" into the hearts of every owner, thereby achieving true satisfaction. Thank you for choosing Shimao Property. Related topics: Shanghai SEO, Shimao Property