Yantai Mass Network, December 1 (by Xu Rongjuan and Zhang Xuesong of Yangtze Evening News) - Recently, through in-depth cooperation with the internationally renowned company Microsoft, the online banking system of the Construction Bank has successfully achieved full compatibility with the Windows 7 computer operating system. The issue of operating system platform compatibility will no longer be an obstacle to the customer experience of online banking.
As the next-generation computer operating system soon to be officially released, Windows 7 will directly affect the personal experiences of hundreds of millions of consumers using online banking services. The Construction Bank attaches great importance to the operation experience of its online banking on the Windows 7 platform, making early arrangements. Through close cooperation with Microsoft, it has taken the lead in achieving end-to-end compatibility between its online banking system and the Windows 7 operating system. As a result, the Construction Bank has become the first commercial bank in China to fully support the Windows 7 operating system, ensuring that customers can continue to enjoy our safest, fastest, and most user-friendly online banking services when they officially upgrade to the Windows 7 operating system in the future.
In recent years, the Construction Bank has deeply practiced the business philosophy of "customer-centricity", strengthened the construction of online banking channels and product innovation, focused on enhancing market competitiveness, optimized website processes, improved services, enhanced service capabilities and levels, and promoted sustainable business development capabilities. It has gained widespread recognition from the market in the following areas and holds a significant advantage over domestic peers:
1. Customer-centricity, always prioritizing the improvement of customer experience. A professional customer experience center has been established at the head office level to comprehensively optimize business processes, simplify operational steps, and strive to enhance the usability of online banking.
2. High emphasis on online banking security, launching a series of security measures such as Online Banking Shield, SMS second confirmation, E-road Companion Online Banking Security Component, password protection, and suspicious transaction backend monitoring, ensuring the safety of customers' online transactions.
3. Strengthening product innovation and enriching channel service functions. A range of financial wealth management services are provided to customers, including online funds, online insurance, online loans, online wealth management products, online foreign exchange trading, and online gold purchases, allowing customers to enjoy high-quality banking services without leaving their homes.
It is understood that in the next step, the Construction Bank will continue to move towards the goal of "becoming the first-class international electronic bank", always prioritizing the improvement of customer experience, enriching service functions, optimizing business processes, and striving to provide customers with the safest and most convenient online financial services.
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