Our reporter Yuan Wenbo, correspondent Chen Xiaojun - A citizen surnamed Tang slipped and fell in a hotpot restaurant when he went to the bathroom. This resulted in a compression fracture in the second and third parts of his lumbar vertebrae. Subsequently, a dispute over medical expenses arose with the merchant. Yesterday, after mediation by the law enforcement officers of the Chengguan Branch of Yongdeng County Bureau of the Lanzhou Administration for Industry and Commerce, the hotpot restaurant made a one-time compensation of 2600 yuan to the party for medical expenses, loss of income, etc.
The industrial and commercial law enforcement personnel received a consumer complaint. In order to properly handle the losses caused by the victim's physical injury, the law enforcement personnel of the industry and commerce mediated between both parties and finally reached a consensus. The hotpot restaurant made a one-time compensation of 2600 yuan to Mr. Tang for medical expenses, loss of income, etc., and Mr. Tang agreed to accept the compensation. Afterwards, the operator of the hotpot restaurant expressed that they would improve the store environment in time to prevent similar accidents from happening again.
In an interview, the law enforcement personnel of the bureau told reporters that in recent years, complaints about accidents involving the elderly during meals and shopping have continued to emerge. Most of these incidents could be avoided if both parties paid more attention. For this reason, merchants are especially reminded to set up more safety tips and obvious safety signs in the store, and it is suggested that enterprises add more guide safety service personnel to help the elderly and weak consumers ride the escalator up and down at any time.
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