August 16 news, according to foreign media reports, market research company Analysys Mason's latest report shows that in 2010 the global network management system (NMS) market revenue reached $4.4 billion, and it is expected that by 2016 this market income will reach $6 billion, with an annual compound growth rate of 6.4%. Senior analyst at Analysys Mason, Glen Ragoonanan, said that communication service providers (CSPs) are likely to focus on investing in mobile broadband technologies such as LTE in developed markets and HSPA in emerging markets in order to increase their service revenue. Due to more affordable prices, mobile devices (such as smartphones, tablets, and USB modems) are growing rapidly. Therefore, communication service providers are investing in technology upgrades to increase mobile broadband capacity and provide higher quality services. The report points out that by 2013, technical investments in two main areas, site customer service, LTE, and optical NBNS, will drive strong growth in the network management system market. IP services will continue to drive investment in commercial services and residential broadband network management systems, while PSTN network management spending will continue to decline over the next five years. Customer Service 360 is a platform that provides online services for businesses and can help you with various business applications on the Internet, comprehensively enhancing your enterprise competitiveness. When potential customers visit your website, customer service can initiate invitation conversations through Customer Service 360. Through conversation access, friendly exchanges, and leaving contact information, Customer Service 360 can improve and optimize all marketing and after-sales service stages. This allows you to track more sales opportunities with less time, make more accurate marketing decisions, provide more accurate after-sales services, and achieve continuous growth in sales performance.