Regarding the disputes in pharmaceutical care and prevention, one should always pay attention to the conservation of various drugs, adopting different preservation methods according to the nature of the drugs, such as refrigeration, keeping in the dark. This helps prevent mildew, deterioration, insect bites, discoloration, and checking the storage limitation period of drugs while making records. Drugs should be deployed according to the principle that if the packaging is damaged or the drug crystal has discolored or deteriorated, timely residual checks or replacements should be allowed to prevent disputes from occurring.
2.3 The hospital should make a rational arrangement of human resources. To prevent pharmacists from fatigue on their posts, apart from pharmacists having a perfect screening function, the hospital leadership should consider pharmacists' conditions at any time. This is because only when pharmacists maintain abundant energy can errors be effectively prevented. On one hand, pharmacists must learn to adjust their own mental state according to the nature of their work; on the other hand, the hospital requires humane management, reasonably arranging workloads to allow pharmacists to balance work and rest, maintaining strong energy.
2.4 Actively carry out publicity about rational drug use and adverse drug reaction monitoring. According to actual needs, hospitals should regularly or periodically conduct publicity about the rational use of drugs and carry out Adverse Drug Reaction Monitoring to promote medication standardization. This can reduce prescriptions, prevent excessive use of anti-garland drugs, anti-T drugs, and excessive use of injections, effectively preventing drug-induced diseases. Unreasonable medication may cause liver and kidney dysfunction in patients, and some drugs may also cause drug-induced deafness. The occurrence of these problems will certainly lead to disputes.
2.5 Extensive cooperation. Pharmacists need to strengthen the importance of cooperation with other departments and sections within the hospital, especially in clinical work with physicians. For example, when self-medication is considered unreasonable and a dosage error appears in a pharmaceutical preparation, one cannot directly change the prescription and drug schemes without consulting the physician. Instead, communication with the physician is necessary, and changes should be made upon the physician's recognition. Respect the division of the right to prescribe, maintaining the medical-patient relationship, and avoid unnecessary disputes.
3 Conclusion: In summary, disputes in pharmaceutical care are not easy to avoid over a long period. The majority of pharmacists and pharmacy staff must strive to improve the prevention of drug disputes, paying attention to preventive measures and continuously improving in practice. This is the only way to enhance health awareness among patients and continuously improve their rights awareness in the new situation, namely achieving patient satisfaction and avoiding disputes.
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