Dr. Zeng said:
Hello! I am an expert in the department of proctology at Shanghai Guoji Hospital. Do you have any questions?
Mr. Qiu said:
Hello, are you an expert in proctology?
Dr. Zeng said:
Yes, what is your situation?
Mr. Qiu said:
I have hemorrhoids. What should I do if I have hemorrhoids?
Dr. Zeng said:
Oh, may I ask your age, gender, and how long you've been diagnosed?
Mr. Qiu said:
25
Mr. Qiu said:
Male
Mr. Qiu said:
Anal sinusitis
Dr. Zeng said:
It's been a while, right? Have you had any treatment?
Mr. Qiu said:
I've had anal fissure for a long time, more than 5 years, I'm not sure how long I've had other symptoms.
Mr. Qiu said:
I've treated anal fissure before, using hemorrhoid wash and Snowy Ganlin ointment.
Dr. Zeng said:
Do you have any recent symptoms such as bloody stool, itching, heaviness, or foreign body sensation in the anus (related reading: What to do if hemorrhoids bleed)?
Mr. Qiu said:
I haven't treated other symptoms.
Dr. Zeng said:
If the medication is not targeted or the treatment is not standardized, it's very easy to relapse.
Dr. Zeng said:
Not strong enough targeting.
Dr. Zeng said:
And your current condition is relatively complex, with multiple combined anal diseases.
Mr. Qiu said:
I just found out recently that I also have anal sinusitis and rectal polyps. I suspected anal fissure 5 years ago, but it was confirmed 3 years ago. Hemorrhoids were also confirmed at the same time.
Mr. Qiu said:
I always feel pain in the anus after going to the toilet. Sometimes it lasts for 3-4 months continuously, sometimes it doesn't happen, and there's no pain after going to the toilet.
Dr. Zeng said:
Yeah, you need systematic and standardized treatment. However, network analysis is rather limited. Physical examination is more direct. Let me arrange a free expert outpatient appointment for you tomorrow. You can bring your medical records and let the expert check your specific situation. After understanding the condition clearly, we will guide you on specific treatment. What do you think?
Mr. Qiu said:
Okay, what are the costs involved?
Dr. Zeng said:
Network registration is a free service. The proctological examination usually costs dozens of yuan. Bring any examination data you have. Treatment depends on the condition and the final determined treatment plan. I am Dr. Zhou. May I know your name or alias and contact information? I will help you apply for a specialist outpatient number and appointment time tomorrow.
Mr. Qiu said:
Do I need to undergo any proctological examinations?
Mr. Qiu said:
Will you be the one checking me tomorrow when I come over?
Dr. Zeng said:
Generally, the digital rectal examination for proctology is quite convenient. Many experienced doctors can make a preliminary diagnosis through this examination. Not me, I will help you reserve an expert doctor for tomorrow's examination. If you have examination reports, you can bring them. If not necessary, there's no need for repeated examinations. Do you understand?
Dr. Zeng said:
I am Dr. Zhou. May I know your name?
Mr. Qiu said:
I just had an anoscopy today?
Mr. Qiu said:
My surname is Qiu!
Dr. Zeng said:
That's fine, bring it tomorrow. Will you come in the morning or afternoon? I will arrange accordingly. (Related reading: Can hemorrhoids heal on their own?)
Mr. Qiu said:
I'll come in the morning.
Dr. Zeng said:
Alright, when you arrive at the hospital, just say you made a network reservation at the first-floor guidance desk. Report your registered name Mr. Qiu and expert number 6058. That's it, and the guidance staff will take you directly to see the expert.
Dr. Zeng said:
Would you mind leaving a contact phone number? The registration system will send the registration information and hospital address to your phone, making it convenient for you to check the consultation details!
Mr. Qiu said:
1377424****
Dr. Zeng said:
Reservation successful. Did you receive the registration information?
Dr. Zeng said:
Your online reservation has been successful!
Name: Mr. Qiu
Gender: Male
Age: 25
Department: Proctology Expert Outpatient
Consultation Time: March 28th
Expert Number: 6058 (see the doctor immediately upon arrival)
Please verify the registration information and remember the expert number 6058. When you arrive at the hospital, just report your name and expert number 6058 at the guidance desk, and the staff will take you directly to see the expert. If you're unsure about the route, you can call 52733759 for consultation.
Mr. Qiu said:
Received. Do I still need to register when I come tomorrow?
Dr. Zeng said:
No, just verify the information at the registration desk. Are the routes clear?
Mr. Qiu said:
Clear, thank you!
Dr. Zeng said:
Alright, you're welcome. See you tomorrow.
Mr. Qiu said:
Oh, understood, thank you!
Dr. Zeng said:
You're welcome.
Mr. Qiu said:
Goodbye!
Dr. Zeng said:
Goodbye