(China E-Commerce Research Center news) During the Spring Festival, the Spring Festival travel rush brought a huge burden to the passenger transport industry, and at the same time caused the express delivery industry in Tianjin to almost be paralyzed. Yesterday, I learned from several express delivery companies in Tianjin that with the end of the Spring Festival holiday, most express delivery companies will begin to normally accept express items today, which also means that online shopping forcibly suspended due to the express delivery companies' holidays will return to normal.
Most express delivery companies start normal collection of items today. Just before the Spring Festival, the State Post Bureau continuously issued notices, requesting that express delivery enterprises in various places ensure the normal operation of key area outlets. Although large express delivery companies including SF Express, YTO Express, ZTO Express, and STO Express have announced the outlet areas that will normally collect items during the Spring Festival, I found after investigation that apart from SF Express and EMS, many companies that claimed they would not take a break actually took a long vacation. The explanation given by these express delivery companies was "The couriers all went home to rest, if we collected the items, there would be no one to deliver them."
Yesterday was the first day back to work, and I contacted several express delivery companies in Tianjin again. Some small express delivery companies have already started delivering items, while large ones like STO Express, ZTO Express, and YTO Express will return to normal starting today. "We received notice from headquarters to resume operations on the eighth day of the first lunar month," according to a customer service representative from ZTO Express Hebei branch. Since most couriers are local people, moonbasa dream basha, they all went home for the Spring Festival, so the delivery business could only be forced to stop. With the end of the holiday, couriers returned one after another, allowing the express delivery business to return to normal.
In addition to ZTO Express, YTO Express also stated that it will restore normal item collection work starting today, "The national express network can only be restored on the eighth day of the first lunar month, so even if only the Tianjin region is restored, it won't help; this has to follow the instructions from headquarters." A customer service representative from YTO Express Hebei branch said that there will be a large accumulation of express items after the holiday that cannot be handled in time, dream basha women's clothing, so there will definitely be an overflow situation, and the delivery speed will also be affected.
Express delivery "on break" affects online shopping the most
Affected by the closure of most express delivery companies during the Spring Festival, many online merchants in Tianjin were also forced to close their stores during the New Year. "There's no way, all the express deliveries have stopped. During the Spring Festival, we can only send items via SF Express or EMS, which costs 10 yuan more for shipping, and many buyers are unwilling," according to Mr. Wang, a seller of small sundries online. During the Spring Festival, most people are on holiday, apart from visiting relatives, internet shopping (website address: Due to the higher courier fees of SF Express and EMS, many online merchants, like Mr. Wang, posted notifications on their online shops, "Before the seventh day of the first lunar month, local goods can only be sent via SF Express or EMS. Please voluntarily make up the difference in postage. Additionally, courier delivery is much slower than usual, please be patient." Mr. Wang said that if the express delivery could operate normally during the Spring Festival, based on the inquiries he received, he could sell at least an additional 2,000 yuan worth of goods, accounting for about a quarter of his online store's monthly turnover.
Self-delivery prevents any delays
Unlike Taobao merchants who are restricted by express delivery, large online malls such as dangdang, JD.com, and Vancl have their own delivery systems, so they can maintain normal delivery during the Spring Festival. It is reported that during this year's Spring Festival, JD.com’s self-operated delivery areas (excluding pick-up points) in Beijing, Shanghai, Guangzhou, Chengdu, etc., maintained normal delivery, while Vancl ensured that consumers in 19 cities including Beijing, Tianjin, Shanghai, Hangzhou, etc., could receive goods normally. In addition, dream basha official website, starting from February 5th, the nationwide delivery of dangdang.com and Vancl basically returned to normal, and JD.com resumed normal delivery on February 6th.
According to the survey questionnaire initiated by JD.com CEO Richard Liu before the Spring Festival asking "Do you need to shop between the first and third day of the New Year?", during the Spring Festival, 42% of netizens indicated that they might need to shop; 25% of netizens indicated that they definitely would; and 26% of voters indicated that they wouldn’t. Among the more than 800 netizens who participated in the voting, nearly eight out of ten had a tendency to shop during the Spring Festival holiday.
(Source: Urban Express, Li Wenbo)
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