The bankruptcy of Giant made Shi Yuzhu realize a truth: the onlookers have no sense of responsibility to protect the lifeline of businessmen's survival. Business strategies can only come from the process of exploring customers' minds. One more day without figuring out the customers is one more day of pain. After the publication of "Shi Yuzhu's Business Instinct and Ma Yun's Mercy", the click-through rate of NetEase netizens reached over 16,000 points in one day. Valuable replies and comments reached more than 120. Most netizens expressed their understanding of Shi Yuzhu's business instinct. Indeed, Shi Yuzhu, who has experienced heart-wrenching failures, has a deeper understanding of business than his peers, and even many old hands in the industry.