Family needs to visit often, and customers need to be in touch frequently - A record of an atypical customer complaint - Lidian CRM Customer Relationship Management System Software | Free Download Trial

by lidian on 2012-02-19 00:21:19

Xiaoleng suddenly received a call from the boss, saying that he had been complained by customers for not providing sufficient service, and was required to make a self-examination.

This gave Xiaoleng a big blow to his young mind. All along, Xiaoleng has been conscientious in his work and thoughtful to his customers. The sudden complaint made Xiaoleng feel a little at a loss. The complainant was Company A. Since Xiaoleng's company was not the main supplier of Company A, and because of the price issue, Company A placed fewer and fewer orders, until they did not place any order in the recent year. Now what does it mean to suddenly complain?