There is a saying: "If sales are not followed up, it will end up in vain". People who work in sales can probably relate to this. According to a report by the American Professional Marketing Association: 80% of sales are completed after 4 to 11 follow-ups. In other words, without sales follow-up, there would be no sales performance. So, how can we do a good job in sales follow-up? And in this aspect, what can CRM software do to help us?