In previous articles, we have discussed with you all many times about the security issues of customer management software and customer information. Today, we will share a small story with you again. Although it is just a fictional story, it is very important, and it comes from the video "Customer Expectations for Information Security":
A team of business managers from a client visited XX Company to launch a new project (Article source: http://www.lidiansoft.com). One of the managers was an information security auditor sent by the client, her name is Melissa. Let's see what Melissa found in the office area of XX Company?
1. The service agreement with the client was placed on the employee's desk.
2. Important printed documents were forgotten to be picked up in time, and these documents contained the client's name, the progress of the project, and other important information.
3. Some important documents were placed in unlocked drawers.
Well, this is just a fictional story, but what if it really happened? In fact, I believe such things happen every day. Does your information security practice meet customer expectations?
Please keep in mind:
a) If we do not protect customer and business information well, it will adversely affect our relationship with customers.
b) Good information security practices must be followed when handling customer and business information.
This article comes from: Lidian Customer Management Software (http://www.lidiansoft.com)
Detailed source: http://www.lidiansoft.com/blog/post/1296.html