On the weekend, as usual, I talked with my daughter for an hour; during our conversation, the phone call got interrupted for some unknown reason. After I redialed and connected, I asked my daughter: "Why did the call get interrupted?" Without hesitation, she replied: "I don't know."
I said to her, "You're in the law school's lawyer major department, and I think such a response is inappropriate. You could say this instead: it's either not your end (Shenzhen) having issues, or my end (Shanghai) having problems, possibly due to poor phone signal on my side."
Seizing this opportunity, I shared my management insights with my daughter:
Once, I instructed a manager to complete...