Attitude amiable and亲切, customers trust your good temper,
Voice pleasant and melodious, regardless of whether a deal is made or not,
Speech rate moderate, demeanor remains unchanged,
Articulation fluent and clear, professional, swift, and accurate,
Must report your employee number, which comes from diligent practice,
Repeat important information, more bookings bring joy,
Mr. for men, Ms. for women, no mistakes make it more pleasant,
"Sorry, please wait," let's work together,
Apologize with sincerity.