"Click Customer Service", according to market demand, is an instant messaging software with customer service features launched by Jia Communication for enterprises that focus on customer service. It is widely used in online sales, online customer service, order processing, online consultation, online complaints, etc.
Enterprises can apply it in a very convenient and simple way! Just add a link of a nice-looking icon on your website. Website visitors can just click the icon to get in touch with customer service personnel for real-time text communication without any investment in software or hardware. Neither client nor server needs to be downloaded or installed. You can communicate online with just one click. Moreover, one customer service representative can serve multiple online visitors at the same time. The email sales, management reports, knowledge base and other functions of the system can take your sales and service level to the next level, allowing you to have a network call center with the special features of automatic queuing, instant messaging, call transfer, statistical reports, seat evaluation, monitoring functions of the call center at a low cost.