Microsoft MSN launches the first MSN customer service robot "Xiaomei"

On April 8, Microsoft MSN launched the world's first virtual employee -- the customer service robot "Xiaomei" in China. Xiaomei ([email protected]) was independently developed by the MSN China team. After going online, she will become an important member of the Microsoft MSN customer service team, providing instant online customer service to a wide range of Chinese users and answering various questions about MSN usage raised by users. In the near future, there will be more siblings of the Xiaomei robot joining the ranks of customer service.